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Omnichannel Intake
Capture voice calls and live chat in one unified timeline. Every interaction recorded, transcribed, and searchable.
AI + SaaS Support Platform — Final Year Project
Support operations that scale with AI
Unified voice and chat support with AI-powered insights, real-time agent assist, team management, and automated CRM delivery — all in one platform.
✅Real-time chat & calls
🤖AI-powered assist
📊Live ops dashboard
🔒Role-based access
Everything you need to run support
Production-ready stack📞
Voice + Chat
Omnichannel support
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AI Assist
Sentiment & suggestions
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Admin / Agent
Role-based access control
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Auto Export
CRM webhook delivery
Core Capabilities
A full-stack support platform built for final year project — production-grade architecture.
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AI Agent Assist
Get real-time sentiment analysis, suggested replies, next-best actions, and risk flags powered by GPT.
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SaaS Team Controls
Multi-tenant organizations with role-based access. Manage admins, agents, and permissions with ease.
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Ops Visibility
Track job queue health, integration status, and automation performance with a real-time ops dashboard.
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Call Transcription
Automatic Twilio recording transcription via Whisper. Edit summaries and disposition notes per conversation.
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CRM Auto-Export
Every completed conversation auto-exported to your CRM via webhook. Async job queue with retry logic.
Ready to run support like a modern SaaS?
Onboard your team, activate AI assist, and handle customer cases faster than ever.